Where to file?

SEnA RFAs may be filed onsite and online. For Onsite filing, requesting party may file their request at the Department of Labor and Employment Regional/Provincial Offices; National Conciliation and Mediation Board Central Office and its Regional Conciliation and Mediation Branches and National Labor Relations Commission Central Office and its Regional Arbitration Branches. For Online filing, Requesting Parties may file a request through the respective websites of the implementing offices/agencies.

Who may file?

Request for Assistance (RFA) may be filed by any aggrieved person such as worker, including kasambahay/family driver, group of workers, whether local or overseas, or a union, workers association or federation and employer. In case of absence or incapacity of the aggrieved person, his/her immediate family with Special Power of Attorney (SPA) may file the RFA. In case of death, his/her legitimate heirs may file the RFA.

Requesting Parties are classified into six (6) categories such as Individual Worker, Group of Workers, Union, Overseas Filipino Workers, Kasambahay/Family Driver, and Employer.