DOLE ARMS

A centralized digital system for filing, tracking, and managing Requests for Assistance (RFA) for Individual Workers, Group of Workers, Overseas Filipino Workers (OFWs), Unions, Kasambahays, Federations, Workers Associations, and Employer.

Submit Request Track RFA Status

Who May File?

Request for Assistance (RFA) may be filed by any aggrieved person such as worker, including kasambahay, group of workers, whether local or overseas, or a union, workers association or federation and employer. In case of absence or incapacity of the aggrieved person, his/her immediate family with Special Power of Attorney (SPA) may file the RFA. In case of death, his/her legitimate heirs may file the RFA. Requesting Parties are classified into six (8) categories such as Individual Worker, Group of Workers, Union, Overseas Filipino Workers, Kasambahay, Federation, Workers Association, and Employer.

Where to File?

SEnA RFAs may be filed onsite and online. For Onsite filing, requesting party may file their request at the Department of Labor and Employment Regional/Provincial Offices; National Conciliation and Mediation Board Central Office and its Regional Conciliation and Mediation Branches and National Labor Relations Commission Central Office and its Regional Arbitration Branches. For Online filing, Requesting Parties may file a request through the respective websites of the implementing offices/agencies.

Problema sa trabaho?... i-SEnA Mo!

File your request online and track it in real-time.

Types of Requesting Parties

Piliin ang uri ng requesting party na naaangkop sa iyong Request for Assistance (RFA).

Individual Worker

Piliin ito kung ikaw ay mag-isang naghahain ng Request for Assistance (RFA) laban sa iyong employer.

Group of Workers

Piliin ito kung kayo ay grupo ng mga manggagawa na magkakasamang maghahain ng RFA laban sa inyong employer.

Kasambahay

Piliin ito kung ikaw ay isang kasambahay na maghahain ng Request for Assistance (RFA) laban sa iyong employer.

Union

Piliin ito kung ikaw ay kinatawan ng isang unyon na maghahain ng Request for Assistance (RFA) laban sa employer.

Federation

Piliin ito kung ang isang pederasyon ang maghahain ng Request for Assistance (RFA) laban sa employer.

Workers Association

Piliin ito kung ang isang asosasyon ng mga manggagawa ang maghahain ng Request for Assistance (RFA) laban sa employer.

Employer

Piliin ito kung ikaw ay employer o kinatawan ng kumpanya na maghahain ng Request for Assistance (RFA) laban sa iyong empleyado.

Overseas Filipino Worker (OFW)

Piliin ito kung ikaw ay isang OFW na maghahain ng Request for Assistance (RFA) laban sa iyong employer o agency.